Urban Company partners with Pristyn Care for telemedicine and COVID-19 testing of service partners. The partnership enables Urban Company’s service partners to get free telephonic consultation and COVID-19 screening .
New Delhi, 22th May 2020: Urban Company, India’s one of the major home services aggregator has partnered with Pristyn Care, Gurgaon-based healthcare company providing end-to-end services from online doctor consultations to elective surgeries to medicine supplies delivery at home. Through this partnership, Urban Company will offer its 30,000 service partners free telemedicine consultations and help with COVID-19 testing wherever needed.
There are three ways in which Urban Company identifies a service partner for doctor consultation. Either the service partner self-reports herself as sick, or their body temperature is above 99-degree Fahrenheit in the daily check-ups, or their AarogyaSetu app status is “at-risk” or “unwell”. Thereafter, free doctor consultation is facilitated by one of Pristyn Care’s super-specialist doctors, trained in COVID-19 assessments. If advised by the doctor, the service partner is tested for COVID-19 through Pristyn Care’s network of 50+ ICMR approved partnered labs across 20 cities. These tests are mostly done through a home collection of samples by trained phlebotomists equipped with PPE kits. Till the test results are declared, partners are required to self-quarantine and can avail benefits of Urban Company’s paid sick leave program.
Pristyn Care’s Co-founder Harsimarbir Singh said, “One effective way to fight COVID-19 is through thoughtful testing and not ignoring the symptoms. Through Pristyn Care’s partnership with Urban Company, we are enabling the community of service partners to get access to healthcare services. This will empower them to seek timely treatment post early detection of the symptoms. All of Pristyn’s clinics and partner hospitals across its 20 cities follow strict COVID protocols of social distancing, temperature checks, and hygiene. Every treating Doctor and frontline medical staff is not only COVID screened but also equipped with PPE kits and other safety gear. This joint effort accentuates our efforts and allows us to contribute to the larger community in these trying times”
Talking about the partnership, Urban Company’s Co-founder Abhiraj Singh Bhal said, “We have put in place several safety protocols to combat COVID-19. These include distribution of over a million masks & gloves, daily temperature checks, 7-day hygiene training program, use of disposables &single-use sachets, mandatory use of the AarogyaSetu app, etc. Our partnership with Pristyn Care is a step in this direction. It offers all our service partners free telemedicine consultations, and wherever needed, support for COVID-19 testing. We strongly believe in proactively fighting against COVID-19, and also reducing the stigma associated with the disease.”
Pristyn care had also launched a dedicated helpline number 801-000-2266 for addressing any query related to COVID-19. These online consultations is helping people seek advice from experts without having to travel, thereby reducing the risks of exposure and spread. The test can be booked on the website or on call post an online doctor consultation. Since the launch in April, till date, telemedicine has received a great response. The number of queries per day has increased by about 10x across India with 7x growth from areas outside Tier-1 cities.
Website link – https://www.pristyncare.com/
